Our insurance based counseling program accepts a variety of insurance plans. If you do not have insurance or are underinsured, then you may be eligible for our Darlene’s Counseling program. It is a reduced fee program (see below for more information). Both programs accept clients of all ages and a variety of issues.  


Examples of reasons client’s call us:

  • Depression

  • Anxiety

  • School Behavior Issues

  • Loss of a love one

  • Divorce

  • Couple’s communication problems

  • Mood disorders

  • Problems with adjusting to life changes

  • Parent-Child/Adolescent Problems

  • Post-Traumatic Stress

As a courtesy, we will bill your insurance company. All payments are expected on the day of the appointment. We ask that you pay your co-pay or 50% of the fee. In the event, you do not meet your deductible the full fee is due prior to your next session. Currently, we accept the following insurances, but suggest that you call us or your insurance company prior to coming to the agency for a more updated list.

  • Blue Cross/Blue Shield

  • Aetna

  • Humana

  • Cigna

  • United Healthcare

  • We accept some Employee Assistant Programs.

All counseling services are provided by licensed professionals and are offered to individuals (children and adults); couples and/or families. In the counseling portion, clients develop unique goals and strategies to manage their mental health needs helping them to function at a higher level in their community, place of work, school, and in relationships. Our treatment focus on providing services to the entire family whenever possible. People of all ages can be seen in this program.


Hours are: Monday 2:00 PM to 8:00 PM and Tuesday/Thursday 9:00 AM to 8:00 PM.


Darlene’s program is a reduced fee counseling program specifically targeting those who do not have adequate insurance coverage to address their mental health needs. Client's qualify for this program by meeting specific program criteria.

  • All counseling services are provided by licensed professionals.

  • Family focused services provided to children; adults; couples and/or families.

  • People seek our services for a variety a reason just the same as our insurance based counseling program.  The only difference is the lack of insurance or ability to pay for counseling.

  • Fees are paid before prior to counseling sessions.

  • Hours are:  Monday 2:00 PM to 8:00 PM and Tuesday/Thursday 9:00 AM to 8:00 PM

  •  School based social/emotional groups: Any school interested in this program can contact the agency at 815-838-2690 during regular office hours. The children enrolled in the school groups develop strategies to handle bullying issues; improve their self-esteem; cope with feelings such as anger; manage conflict; and develop friendships.  

  • This program is funded by donations, United Way and fundraisers. We do not receive state money.


Domestic Violence Program offers counseling services to victims of domestic violence and their children. This free service focuses on empowering victims to achieve their goals and overcome the trauma they experienced. Our counselors have all been 40 hour trained and some are Certified Domestic Violence Professionals.

This program is funded by donations and fundraisers. We do not receive state money.

  • White Facebook Icon
  • White Twitter Icon