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Our Services

Bridges to a New Day, nfp is a non-profit counseling agency. We serve children, adolescents, adults from diverse background. Our clients are seeking to find ways to cope with life problems, while building their self-confidence and self- esteem. Today more individuals, couples, and families are entering counseling not only to receive treatment, but to improve their quality of life. We strive to empower families to interact and communicate in a healthy manner that promotes positive life style choices.  

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Below are the 3  different programs we offer at our Romeoville location.

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INSURANCE BASED COUNSELING PROGRAM

Our insurance based counseling program accepts a variety of insurance plans. If you do not have insurance or are underinsured, then you may be eligible for our Darlene’s Counseling program. It is a reduced fee program (see below for more information). Both programs accept clients of all ages and a variety of issues.  

 

Examples of reasons clients call us:

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  • Depression

  • Anxiety

  • School Behavior Issues

  • Loss of a love one

  • Divorce

  • Couple’s communication problems

  • Mood disorders

  • Problems with adjusting to life changes

  • Parent-Child/Adolescent Problems

  • Post-Traumatic Stress

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As a courtesy, we will bill your insurance company. All payments are expected on the day of the appointment. We ask that you pay your co-pay or 50% of the fee. In the event, you do not meet your deductible the full fee is due prior to your next session. Currently, we accept the following insurances but suggest that you call us or your insurance company prior to coming to the agency for a more updated list.

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  • Blue Cross/Blue Shield

  • Aetna

  • Humana

  • Cigna

  • United Healthcare

  • We accept some Employee Assistant Programs.

All counseling services are provided by licensed professionals and are offered to individuals (children and adults), couples and/or families. In the counseling program, clients develop unique goals and strategies to manage their mental health needs helping them to function at a higher level in their community, place of work, school, and in relationships. Our treatment focus on providing services to the entire family whenever possible.  People of all ages can be seen in this program.

 

Hours are Monday, Tuesday, Wednesday, and Thursday 9:00 am to 8:00 pm. Currently, we are offering in-person counseling on Tuesdays. Online Counseling is available Monday-Thursday please call the agency at 815-838-2690 to schedule an appointment.  Leave a message with your name, number and a time that you can be reached.  

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DARLENE'S COUNSELING PROGRAM

Darlene’s program is a reduced fee counseling program specifically targeting those who do not have adequate insurance coverage to address their mental health needs. Clients qualify for this program by meeting specific program criteria. Currently we are only providing in-person counseling on Tuesdays. Online counseling is available Monday, Wednesday, Thursday, and Friday. Call 815-838-2690. Leave a message with your name, number and time that we can reach you.
 

  • ​All counseling services are provided by licensed professionals.
     

  • Family focused services provided to children, adults, couples and/or families.​
     

  • People seek our services for a variety a reason just the same as our insurance based counseling program.  The only difference is the lack of insurance or ability to pay for counseling.
     

  • Fees are paid before prior to counseling sessions.
     

  • Hours are: Monday, Tuesday, Wednesday, and Thursday 9:00 am to 8:00 pm 
     

  •  School based social/emotional groups: Any school interested in this program can contact the agency at 815-838-2690 during regular office hours. The children enrolled in the school groups develop strategies to handle bullying issues; improve their self-esteem; cope with feelings such as anger; manage conflict; and develop friendships.  
     

  • This program is funded by donations, United Way and fundraisers. We do not receive state money.

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Currently, we are offering in-person counseling on Tuesdays. Online Counseling is available Monday-Thursday please call the agency at 815-838-2690 to schedule an appointment. Leave a message with your name, number and time that we can reach you.

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DOMESTIC VIOLENCE COUNSELING

Domestic Violence Program offers counseling services to victims of domestic violence and their children. This free service focuses on empowering victims to achieve their goals and overcome the trauma they experienced. Our counselors have all been 40 hour trained and some are Certified Domestic Violence Professionals.

This program is funded by donations and fundraisers. We do not receive state money.

 

Currently, we are seeing the majority of clients via telehealth. We use telephones and/or video conference. If you are living in a domestic violence home, you may not be safe with this type of counseling. If you are in immediate danger call 911. If you need shelter, call Groundwork's 24 hour hotline at 815-729-1228.  We are now offering in-person counseling on Tuesdays.

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Helping Children Navigate Life's Obstacles

Life as a child can be hard but going to school shouldn’t have to be. In addition to dealing with normal growing pains, some children have trouble making new friends, fitting in, or dealing with family matters which ultimately can affect school work and their overall ability to learn. Bridges to a New Day, nfp addresses these problems by offering free school outreach programs to local schools in our community. Our licensed counselors work directly with the students at their schools through focused group sessions.  

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